How can we help?
What if I'm not satisfied?
Yousify wants you to be 100% satisfied—if you are not satisfied, please contact our customer service support to request a refund or exchange. Additional information: We will guide you through the return or exchange process, but please note that Yousify currently does not offer free returns, and return shipping costs are the responsibility of the customer. If you need assistance, please provide your order number, product images, and a brief description of the issue, and we will handle the matter for you.
When will my order arrive?
Yousify ships with Amazon’s trusted delivery service, offering two options: Standard Shipping (5–8 business days) and Expedited Shipping (3-4 business days). More info: Once your order ships, you’ll receive a tracking link so you can follow your package every step of the way. Delivery times are based on business days and may vary slightly during holidays or peak seasons. Need it sooner? Choose Expedited at checkout for the fastest arrival.
Can I cancel or change my order?
We usually can’t cancel or change orders because we begin processing them right away. Contact Yousify within 12 hours of placing your order and we’ll do our best to update it.More info: Since orders are processed quickly, changes aren’t guaranteed — but common fixes (address tweaks, swapping sizes, or removing an item) may be possible if you reach out fast. Have your order number ready when you contact us to speed things up.
How long will it take to receive my order?
Yousify usually processes orders within 1 business day — after that, delivery depends on the shipping option you chose: Standard (5–8 business days) or Expedited (3-4 business days) via Amazon’s delivery service.More info: Once your order ships you’ll get a tracking link so you can follow its progress. Delivery times are business days and may be slightly longer during holidays or peak seasons. If you need it faster, choose Expedited at checkout or contact customer support before your order ships.
How much does shipping cost?
Shipping costs vary based on the delivery speed — you’ll see the exact rate at checkout.More info: Yousify offers Standard and Expedited shipping (rates depend on shipping method,). To check the price for your order, add items to your cart and enter your shipping address — the final shipping fee shows on the checkout page. For full details, see our https://yousify.com/policies/shipping-policy .
Do you offer free shipping?
Yes — Yousify offers free standard shipping on orders of $89.99 or more.More info: The free-shipping threshold applies at checkout once your cart total reaches $89.99.
Do you ship internationally?
Not right now — Yousify currently ships only within the United States.
More info: We’re sorry for any inconvenience. At the moment we don’t support international orders, so shipping addresses must be U.S.-based. If you need help with an order or want to be notified when we start shipping internationally, contact our customer support and we’ll keep you posted.
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